Terms & Conditions

1. About these terms

These Terms & Conditions form a legal agreement between you and Ignition Casino in relation to your use of the website, gaming services, payment features, promotions and any other services made available through the site. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms.

Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be displayed or made available when relevant and should be read together with these terms. If there is an inconsistency between these terms and a specific set of promotional or game rules, the specific rules may apply to the relevant feature.

You are responsible for checking this page regularly. Ignition Casino may update these terms when necessary, including to reflect changes to services, technology, legal requirements or operational procedures. The updated version will apply from the date it is published, unless a different effective date is stated. If you do not accept an update, you should stop using the services and follow the account closure process.

Eligibility and legal use

You must be at least 18 years old to use the services. You must also be legally permitted to access and use online gambling services in the place where you are located. It is your responsibility to understand and comply with the laws that apply to you. Ignition Casino does not invite you to use the website where doing so would be unlawful or restricted.

• You must provide accurate and current information when creating or maintaining an account.
• You must use the services for your own personal entertainment and not on behalf of another person.
• You must not allow another person to access or use your account.
• You must not use the website for fraud, money laundering, unlawful activity or any improper purpose.
• You must follow all reasonable instructions and security requirements displayed on the website.

2. Accounts, identity and security

Some services require you to register an account. You may be asked to provide information such as your name, date of birth, address, contact information and payment details. Information must be complete, accurate and kept up to date. Providing false, misleading or incomplete information may result in restrictions, suspension or closure of your account.

Ignition Casino may carry out identity, age, location, payment and security checks. You agree to provide reasonable information or documents when requested. These checks may be required before an account can be fully activated, before certain transactions are processed or when activity needs to be reviewed. Processing may be delayed while checks are completed.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. Do not share passwords, security codes or other access information. If you believe your account has been compromised, stop using it and notify Ignition Casino through the support options available on the website.

Only one personal account may be permitted unless the website expressly states otherwise. Opening or using multiple accounts, or attempting to avoid a restriction by creating another account, may lead to action being taken on connected accounts. Ignition Casino may restrict access while ownership, identity or account activity is reviewed.

Account suspension or closure

You may ask to close your account at any time through the available account or support channels. Ignition Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity presents a security or compliance concern, or continued access may be unlawful or unsafe.

Where an account is closed or restricted, access to games, promotions and account functions may end immediately. Any remaining balance will be handled in accordance with applicable requirements, the relevant payment rules and the outcome of any necessary checks. Transactions or activity connected with suspected fraud, unlawful conduct or prohibited behaviour may be withheld or reviewed where permitted.

3. Games, payments and promotions

Gaming services

Games are provided for entertainment. Game outcomes are determined by the relevant game system and applicable rules. You accept the outcome of a game once it has been recorded by the website, subject to correction of an obvious error, technical issue or other valid reason. If a game is interrupted because of a system fault, connection problem or other technical event, Ignition Casino may review the activity and take reasonable steps to resolve the matter.

You must not use software, devices, scripts, automated tools or other methods intended to interfere with the website, gain an unfair advantage, manipulate game results or access areas that are not intended for you. You must also not introduce malicious code, attempt to bypass security controls or interfere with another user’s access.

Deposits and withdrawals

Deposits and withdrawals must be made using payment methods available through the website and in your own name, unless an alternative arrangement is expressly approved. You must ensure that payment information is accurate and that you are authorised to use the relevant payment method. A transaction may be declined, reversed or reviewed where it cannot be verified or does not meet applicable requirements.

Minimums, maximums, processing steps, verification requirements and any fees may vary by payment method and may be shown during the transaction process. Ignition Casino does not guarantee that every payment option will always be available. You should review the information displayed before confirming a transaction.

Promotions and bonuses

Promotions, bonuses, free bets and other offers are subject to their own terms. These may include eligibility criteria, time limits, wagering or play-through requirements, game restrictions, maximum values, deposit conditions and withdrawal rules. The applicable promotional terms will be provided with the offer. You should understand those terms before accepting or using a promotion.

Unless the relevant offer says otherwise, promotions are generally limited to one eligible person, household, payment method or device. Ignition Casino may withdraw, amend or refuse an offer where there is misuse, suspected abuse, an error or a breach of the applicable rules. A promotion may be cancelled if it was awarded incorrectly or obtained through prohibited activity.

4. Responsible gambling, privacy and acceptable conduct

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set limits that suit your circumstances and never gamble with money needed for living expenses, debts or other commitments. Do not gamble when affected by alcohol, drugs, stress or other factors that may affect your judgement.

Tools and support options may be available to help you manage your play. These may include deposit or spending limits, time reminders, breaks, account restrictions and self-exclusion. The availability and operation of these tools may depend on the service and your location. If you ask for a restriction or self-exclusion, follow the instructions provided and do not attempt to open or use another account to avoid it.

If gambling is causing concern for you or someone close to you, stop playing and seek independent support. You may also contact Ignition Casino through the support channels shown on the website to discuss available account controls. Ignition Casino cannot guarantee that every restriction will prevent access in every circumstance, so you should also take practical steps to reduce your access to gambling services.

Privacy and communications

Personal information is handled in accordance with the Ignition Casino Privacy Policy. By using the services, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, identity verification, payment processing, security, fraud prevention, customer support, legal compliance and service improvement.

You may receive service-related communications about your account, transactions, security, changes to the website or these terms. Marketing communications may be managed through the options provided, subject to any limits that apply to essential service messages.

Prohibited conduct

• Using another person’s identity, account or payment method.
• Attempting to defraud, deceive or improperly influence the website or its users.
• Using the services while under the minimum legal age or from a prohibited location.
• Colluding with other users or using coordinated conduct to gain an unfair advantage.
• Copying, modifying, reverse engineering or commercially exploiting the website without permission.
• Uploading content that is unlawful, harmful, threatening, abusive or likely to compromise the website.

5. Website availability, liability and general provisions

Ignition Casino aims to keep the website and services available, secure and accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable or limited because of maintenance, updates, technical faults, communications problems, security events, third-party services or circumstances outside reasonable control. You should not rely on the website as a permanent record of information, transactions or account activity.

To the extent permitted by law, you use the website and services at your own risk. Ignition Casino is not responsible for losses caused by your failure to follow these terms, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control or use of unsupported equipment or software.

Nothing in these terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other applicable law. Where a limitation is permitted, it applies only to the maximum extent allowed. Information on the website is provided for general information and does not constitute financial, legal or personal advice.

Intellectual property

The website, its design, text, graphics, software, logos, game content and other materials are owned by or licensed to the relevant rights holders. You may access and use them for personal, non-commercial purposes in connection with the services. You must not reproduce, distribute, publish, frame, sell or otherwise exploit website content without prior permission, except where permitted by law.

Applicable law and support

These terms are intended to operate subject to the laws and mandatory rights that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later.

For questions about these terms, your account or a transaction, use the contact or support options displayed on the Ignition Casino website. Please include enough information for your request to be reviewed, but do not send passwords or unnecessary sensitive information. The latest version of these Terms & Conditions is available on this page.