Crypto Welcome Bonus

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Wagering
25× (casino half)
Min. Deposit
$20 AUD
Max Bet on Bonus
20% of deposit per wager
Poker Bonus Clearing
30-day period, no wagering once released

Contact Us

If you need help with your Ignition Casino account or have a question about our services, email support@ignitioncasino-au.site. Our support team can review your request and provide general assistance with account, payment, technical and responsible gambling matters.

Ignition Casino operates under a licence issued by the Anjouan Gaming Board to Arachis Media Ltd, registered with the Anjouan Offshore Finance Authority. The platform uses 256-bit SSL encryption site-wide and publishes its RNG audit results in the Help Centre.
  • OperatorBamboo Media (reg. No. 11548, Anjouan)
  • Established2016
  • Games400-500+ titles across 19 providers
  • Currencies AcceptedUSD, AUD

How to get in touch

To contact us by email, send your message to support@ignitioncasino-au.site. Please use the email address linked to your account where possible, as this can help the support team locate your details and respond more efficiently. Messages are usually answered within 24 hours, although response times may vary depending on the nature and volume of enquiries.

You can write to support about topics including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related questions
  • Bonus terms, eligibility and general promotion enquiries
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including help with account restrictions or taking a break

Help us assist you faster

When sending an email, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred. If appropriate, attach clear screenshots showing the issue. Do not include your password or other unnecessary sensitive information. Providing complete information at the start may reduce follow-up questions and help support assess your request sooner.