Responsible Gaming

Make gambling a controlled activity

Responsible gambling means making conscious decisions about whether, when and how you play. It involves treating gambling as paid entertainment rather than as a source of income. Gambling outcomes are uncertain, and no strategy can guarantee a win. A previous result does not make a future result more or less likely, and a losing session cannot be recovered by continuing to play.

Only gamble with money that you can afford to lose after covering your ordinary living costs and financial commitments. Your gambling budget should not affect rent, mortgage payments, bills, food, transport, savings or other essential expenses. Never use borrowed money, credit intended for necessities or money set aside for someone else to fund gambling.

Before you start

• Decide on a spending limit and a time limit before opening a game or placing a bet.
• Keep gambling separate from your household budget and daily expenses.
• Make sure you understand the rules, stakes and potential outcomes of the game you choose.
• Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape personal problems.
• Remember that promotional offers, where available, do not remove the risks of losing money.
• Use gambling only where it is lawful and do not access gambling services if you are under 18.

A practical way to stay in control is to record your deposits, withdrawals, playing time and results. Reviewing this information can help you see how much gambling is costing and whether it is taking more time than intended. Consider discussing your limits with a trusted person so that someone you know can support your decisions.

Gambling should not interfere with work, study, family life, sleep or other activities that are important to your wellbeing. It can help to keep gambling separate from social or emotional situations where you may feel pressure to continue. Take responsibility for your choices, but remember that asking for help is a sensible and positive step if your circumstances change.

Set limits and take breaks

Limits are most effective when they are set before gambling begins. Depending on the account tools available to you, you may be able to manage deposit amounts, spending, session length or other account activity. Choose limits based on your personal budget, not on the amount you hope to win. A limit should be treated as a boundary, not as a target to reach.

Helpful controls

• Set a regular gambling budget and review it only when you are not playing.
• Use session reminders or time limits where those features are available.
• Take regular breaks away from the screen and do something unrelated to gambling.
• Avoid increasing a limit during a session or immediately after a loss.
• Consider a temporary account break if you feel distracted, frustrated or unable to stop.
• Use self-exclusion if you want to prevent access for a longer period.
• Remove saved payment details or block gambling-related access if these steps help you maintain control.

A break can be useful even when gambling has not caused serious problems. Time away can help you reassess your habits without the pressure of a live game or a recent result. If you ask for a longer break or self-exclusion, do not create another account or use another person's account to continue gambling. Account controls are intended to support a genuine pause and should be respected.

If you need help using an available limit, break or self-exclusion feature, review the account settings and responsible gambling information on the website. You can also contact the site's support team through the available support channels. Do not send sensitive account information through an unverified service or share your password with another person.

If a limit no longer reflects your circumstances, consider reducing your gambling rather than increasing the limit. Changes to a budget should be made calmly and away from active play. Never treat an account limit as proof that gambling is affordable, and do not continue playing simply because you have money remaining within that limit.

Recognise when gambling may be causing harm

Gambling-related harm can develop gradually. It may affect your finances, relationships, work, study, physical health or emotional wellbeing. You do not need to wait until a crisis to ask for help. If gambling is causing concern, a confidential conversation with a qualified support service or health professional can help you understand your options.

Warning signs to consider

• Spending more time or money gambling than you planned.
• Trying to win back losses by gambling again, often called chasing losses.
• Increasing the amount staked to feel the same excitement or to recover money.
• Feeling restless, irritable or preoccupied when you are not gambling.
• Hiding gambling activity, losses or account transactions from family or friends.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to cope with stress, loneliness, anxiety, low mood or other problems.
• Neglecting work, study, relationships, sleep, health or everyday responsibilities.
• Attempting to stop or cut back but finding that you cannot do so.
• Feeling shame, guilt, hopelessness or significant distress connected with gambling.

One warning sign does not define your situation, but several signs together may indicate that gambling is no longer under control. Be honest with yourself about the effect gambling is having. Speak with someone you trust, stop gambling and consider using a break or self-exclusion option. A support service can help you create a plan that suits your circumstances, including assistance with finances, relationships and emotional wellbeing.

Avoid chasing losses

Chasing losses is the belief that another bet or longer session will recover money already lost. This can lead to larger stakes, rushed decisions and greater losses. Once a loss has happened, continuing to gamble does not change the earlier result. The safest response is to stop, review your budget and take time away from gambling. Never increase stakes because you feel that a win is due.

It is also important to be cautious about thoughts such as being on a winning streak, being due for a win or having a special system that can predict results. Random outcomes are not made certain by recent results. Accepting uncertainty and stopping when planned can help prevent emotional decisions.

Support is available

You can seek help whether you gamble every day, occasionally or only during difficult periods. Support is available for people who gamble and for family members, friends and other people affected by someone else's gambling. Australian support services can provide information, counselling and practical guidance about reducing or stopping gambling. You may also speak with your doctor, a mental health professional, a financial counsellor or a trusted person in your community.

When looking for assistance, use an established Australian gambling support service or another qualified professional. Search for current information through official Australian health or gambling-support resources, as service options and opening arrangements can change. You do not need to provide personal details to friends or family before making an initial enquiry, and many support services can explain confidentiality and privacy arrangements before you begin.

Steps you can take today

1. Stop gambling for the rest of the day and move away from the device or account.
2. Write down your recent gambling spend, outstanding commitments and any money you owe.
3. Tell a trusted person what is happening and ask them to help you follow your plan.
4. Set an account limit, request a break or use self-exclusion if you need to prevent access.
5. Contact an Australian gambling support service, financial counsellor or health professional.
6. Remove triggers where possible, such as gambling notifications, saved payment methods and gambling content.
7. If you feel unsafe or are thinking about harming yourself, seek urgent help through local emergency or crisis services.

Ignition Casino encourages players to use the tools and information available to make informed decisions. These tools cannot replace professional support, and no account feature can remove every risk. If you believe gambling is affecting you or someone close to you, taking action early is a positive step. Your wellbeing is more important than continuing to play.

Family members and friends can also be affected by gambling harm. If you are concerned about another person's gambling, choose a calm time to explain what you have noticed without judgement. Avoid lending money to cover gambling losses, and consider obtaining independent advice about financial boundaries and available support. You are not responsible for controlling another adult's gambling, but you can protect your own wellbeing and seek guidance.

This page provides general responsible gambling information and is not financial, legal or medical advice. Requirements and support options can vary depending on your location and circumstances. Check the current rules that apply to you and obtain independent advice when needed.